Dealers · shops · Maryland
Light Duty Accounts for Dealers & Shops
Priority Towing and Recovery is your 24/7 partner for dealerships, independent repair shops, auto body, glass, and tire — customer drop-offs and pickups, after-hours tows, auction and transport moves as offered generally. We tow for shops that repair. We don’t market auto repair. Call dispatch or request an account.
Who it’s for
Built for commercial light-duty partners — not retail consumer roadside. If you run a dealership, shop floor, or service-writer desk that needs reliable tows to your bay, this page is for you.
- New & used car dealerships — customer delivery, trade-ins, and after-hours arrivals to your lot.
- Independent mechanical shops — get the customer’s car to your bay when it won’t drive in.
- Auto body shops — wrecks and non-drives delivered where your estimators work.
- Glass, tire & specialty shops — light-duty rollbacks when the vehicle can’t roll under its own power.
- Service writers & shop fleets — one dispatch number your team can call without shopping the board.
- Shop lot managers — overflow tows and private-property removals from your own lot when needed.
What we handle
- Customer pickup & bay delivery — breakdown or non-drive tows straight to your shop address.
- Wrecks to body shop — accident vehicles moved to the shop you designate.
- Jumpers that need a rollback — when a jump won’t solve it and the car has to ride.
- Overflow when your lot truck is busy — backup capacity on the same Priority board.
- Private-property removals from shop lots — unauthorized vehicles on your property; see parking enforcement.
- Motorcycle & exotic careful loading — low-clearance rollbacks and careful strap work when the job calls for it.
- After-hours & weekend tows — nights and weekends on the same 24/7 dispatch line.
- Auction / transport moves — light-duty transport as offered generally; confirm details with dispatch.
Looking for consumer roadside or a one-off car tow? See our light duty towing page. Need a rotator or lowboy? See heavy duty.
How shop accounts work
High-level partner flow. We don’t invent rates, contracts, or SLAs on this page — billing and preferred drop details are set with dispatch when you open the account.
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Call or request an account
Call (240) 780-8691 or use the contact form to introduce your dealership or shop. Tell us your preferred drop address and who can authorize tows.
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Preferred shop / yard on file
We keep your shop address and key contacts on the board so after-hours and overflow calls land where you want them.
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After-hours protocol
Nights and weekends use the same number. Dispatch confirms destination and authorization before we roll owned equipment.
Why Priority
- Owned trucks — we roll our own light-duty equipment. No waiting on a brokered second company for your customer’s car.
- Local Maryland coverage — Randallstown, Columbia, Baltimore, and Westminster footprint for dealer and shop calls across the metro.
- One number — light duty for shops, plus heavy duty and mobile diesel when a commercial unit needs more than a rollback.
- We tow for repair shops — Priority does not market auto repair. Your bay stays the repair destination.
Service area · four locations
Shop and dealership light-duty support across the Priority footprint. Same dispatch line from any of these points.
Shop accounts FAQ
Who is this page for — shops or retail drivers?
Dealerships, repair shops, body shops, glass/tire shops, and service writers. Retail consumer roadside lives on our light duty page. Same company, different framing.
How does billing work for a shop account?
Billing contact and invoicing details are set when you open an account with dispatch. We don’t publish rates or invent contract terms here — call (240) 780-8691 or use the contact form.
Are you available nights and weekends?
Yes. Dispatch is 24/7. After-hours and weekend shop tows use the same number: (240) 780-8691.
What if there’s a damage concern on a tow?
Report concerns to dispatch promptly so we can document the call. Specific claim steps are handled case by case with the authorized shop or dealership contact — we don’t invent outcomes on this page.
What service area do you cover?
Maryland coverage from our Randallstown, Columbia, Baltimore, and Westminster locations. Confirm your shop address with dispatch when you set up the account.
Can you remove unauthorized cars from our shop lot?
Yes — private-property removals from shop lots are supported. See parking enforcement for property-manager framing, or call the same dispatch line.
Open a dealer or shop account
Priority Towing and Recovery — light duty partner towing for dealerships and shops across Maryland. Need a tow now: call. Want the shop on file: request an account.