Truck guides · Licensed & Insured · Maryland · 24/7 dispatch

Fleet Roadside Assistance in Baltimore and Central Maryland: How It Works

Fleet roadside assistance for commercial trucks means one 24/7 number your drivers call when a unit goes down, and a mobile diesel mechanic who handles breakdown diagnosis, tires, jump starts and electrical, air brake, fuel, and DPF or DEF derate problems where the truck sits. If it cannot be fixed safely on site, the same dispatcher sends heavy-duty towing. Priority covers Baltimore and central Maryland from four locations. Call (240) 780-8691, or set up your fleet before the next breakdown with a fleet quote.

Call (240) 780-8691 Request Fleet Quote

What fleet roadside assistance covers

Commercial trucks only: tractors, reefers, box trucks, dump and refuse trucks, and medium-duty equipment. We do not offer general auto repair.

Breakdown diagnosis. Read the codes, find out why the truck stopped, then decide repair in place or recovery.
Tires. Tire and wheel problems handled on site when it can be done safely.
Jump starts and electrical. Dead batteries, charging, alternators, starters, and electrical faults.
Air brakes. Air-system and brake problems checked where the truck sits.
Fuel. Fuel-system problems that stall a truck or keep it from starting.
DPF, DEF, and derates. Aftertreatment faults that limit power; see DPF derate repair. We repair and restore emissions systems; we do not do deletes.
Towing and recovery. Heavy wreckers, Landoll, and RGN when the truck has to move, on the same ticket.

How to set up your fleet before a breakdown

A breakdown goes faster when dispatch already knows your trucks and how you pay. Use the fleet quote form for setup, not for a truck that is down right now.

Send a fleet request. On the contact page, tell us how many units you run, where they sit, and whether you need mobile diesel, heavy recovery, or both.
Share your unit list. Unit numbers, makes and models, and truck types (tractor, straight truck, reefer, dump, refuse).
Name who can approve work. Who dispatch should call to approve repairs or a tow, and any PO or unit-number rules for invoices.
Settle payment. We accept EFS, ComChek, and T-Check, and quotes are free.
Give drivers one number. Put (240) 780-8691 in every truck and in your driver app, so nobody is searching for a tow company on the shoulder.
Say where trucks go. Your yard, your shop, or the Randallstown diesel shop at 9325 Liberty Rd, the only Priority location with shop diesel repair.

What your drivers should tell dispatch

Location. Road, direction, and the nearest exit or mile marker, or the yard or job-site address.
Company and unit number. So the call lands on your fleet account.
The truck. Truck type, and whether a trailer is attached and loaded.
What it is doing. No-start, derate, warning lamps and codes, air or brake problem, flat, or accident.
Safety. Whether the truck is clear of the travel lanes and anyone is hurt. Injuries, fire, or a blocked lane mean 911 first.

Where we roll

Mobile road service and heavy towing roll from Randallstown, Columbia (Suite 201), Baltimore, and Westminster, with corridor work on I-95, the I-695 Beltway, I-795, and I-70 west to Monrovia. See the full service area. Priority Towing and Recovery & Heavy Duty Semi Truck Wrecker, Inc. is licensed and insured, with Owned Equipment and Wreckmaster-certified operators.

Fleet roadside assistance FAQ

What does fleet roadside assistance include?

Breakdown diagnosis, tires, jump starts and electrical, air brake, fuel, and DPF or DEF derate problems on commercial trucks, handled by a mobile diesel mechanic where the truck sits, plus heavy-duty towing on the same ticket when it cannot be fixed on site.

Do I need an account before my truck breaks down?

No. Any driver can call (240) 780-8691 24/7. Setting up your fleet ahead of time with a fleet quote request just means dispatch already has your units, approval contacts, and billing details.

Do you service light-duty cars?

Fleet roadside assistance on this page is for commercial trucks. Dealerships and repair shops looking for a light-duty partner account can see our shop accounts page.

What if the truck cannot be fixed on the road?

The same dispatcher sends heavy-duty towing, a Landoll, or an RGN, or tows the truck to our Randallstown shop or your shop. You do not have to call a second company.

What payment methods do you accept?

We accept EFS, ComChek, and T-Check. Quotes are free.

Which areas do you cover?

Baltimore and central Maryland from our Randallstown, Columbia, Baltimore, and Westminster locations, including I-95, I-695, I-795, and I-70 west to Monrovia.

Dispatch from four Maryland locations

Trucks are dispatched from the closest Priority location to the roadside, your yard, or a job site. See the full service area. Shop diesel repair is available only at the Randallstown location.

Set up fleet roadside assistance · Maryland

Truck down now? Call dispatch 24/7. Setting up a fleet? Send the quote request with your units, where they sit, and what you need.

Call (240) 780-8691 Request Fleet Quote Truck road service